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If
you suffer a loss, gather as much information as
possible and call our office at 615-383-9061.
Auto
First
notify police and seek medical attention for anyone
who has been injured. Then you can begin gathering
information to help with your claim. Keep in mind
that you are the best person to tell us what happened.
So be prepared to provide as many details as possible
about the accident, where it happened and how it occurred.
This information can be critical in settling a claim.
Home
Property
damage or theft:
Notify police and then make a list of everything
that has been damaged or stolen. List as much detail
as possible including the model, place and date
of purchase, and amount of all your damaged or stolen
property. Receipts, owner's manuals, canceled checks
and credit card bills are especially helpful. For
tips on keeping an inventory of your possessions,
please see Personal
Property Inventory.
Fire
and smoke damage:
Do not try to clean the damaged items as sometimes
cleaning things without the proper equipment can
do more harm than good. Our staff can recommend
experts who can advise you about how to minimize
damage.
Water
damage: Move all your
possessions out of the affected areas and then make
sure that all the water is removed. A wetvac or
emergency cleaning service can help with this job.
If you use a cleaning service, save your receipts.
Fire
or water damage:
Help protect the safety of your family and pets
by keeping them out of the damaged areas. If your
home is uninhabitable and you must stay elsewhere,
keep the receipts for all your expenses. Receipts
are helpful in determining how much you should be
reimbursed. It is also important that you provide
us with a telephone number where we can reach you
or a family member.
Liability claim: If
someone is injured on your property, begin by making
sure the person receives immediate medical attention.
Then collect full names, addresses and phone numbers
for all parties involved. Finally, gather as much
information as you can about how the injury occurred.


If you
need to report a claim after normal business hours,
call us at home. If we are not immediately available,
leave a message and we will return the call as soon
as possible.


If you
need to contact a staff member regarding your insurance,
feel free to call their direct line or use the email
links listed below. You can always reach our office
at 615-383-9061.
PERSONAL LINES CLAIMS CONTACT INFORMATION
Insurance Companies Direct Reporting Telephone Numbers
Auto-Owners
Lee Midgett (Local Adjuster) |
377-6674 x212 Direct
210-6176 Lee’s cell for emergencies
Must call Mobile Appraisal Service 868-9955
Customer after hours # 1-888-252-4626 |
*Chubb
Main Claim Number
Mark Black (Adjuster for Emergencies) |
1-800-252-4670
931-358-5541 Home/1-888-937-6644 Pager |
Cincinnati
Glass Claims
Marcus McClellan
Ken Burian (Manager)
All claims are reported to home office first. |
1-877-588-4527
890-5317
449-3509 |
*Firemans Fund |
1-888-347-3428 |
*Grange |
1-800-445-3030 |
*Hanover |
1-800-628-0250 Fax: 1-800-399-4735 |
*Progressive |
1-800-274-4499 |
*Travelers |
1-800-352-4633 |
* CUSTOMER CAN CALL IN CLAIM DIRECT TO CARRIER
Repair Company Contact Information
Warren Construction |
355-0353 |
CCS (For Large Smoke & Water Claims) |
254-0405 |
BKA |
385-4026 |
Drying Specialists |
259-7477 |
Paul Davis Restoration (rdrexler@pdr-usa.net) |
373-9909 Fax: 373-7170 |
BCS Braun Construction Services Inc. (Vic Apple) |
366-1230 Cell: 427-1023 |
:

Appraisers
Oriental
Rugs & European Tapestries
- Ros
Oriental Rugs, Inc.
6602 Highway 100
Nashville, TN 37205
Rosalie Buxbaum
615-352-9055
615-202-3061
615-665-0094
Antique
Silver
- Corzine
& Company
4013 Hillsboro Pike
Nashville, TN 37215
Mike King
615-385-0140
Antique
Furnishings
- B.
Denton Cottage
4403 Murphy Road
Nashville, TN 37209
615-292-5765
- Berniece
Denton Estate Sales
317 Sutherland Avenue
Nashville, TN 37205
615-297-9800 phone
615-579-5765 cellular
- Pias
Antiques & Appraisals
1800 18th Avenue South
Nashville, TN 37203
Pia Stratton
615-251-4721
www.piasantiques.com
- Chancery Lane Antiques
Belle Meade Galleria
5133 Harding Road C-1
Nashville, TN 37205
(615) 354-0400
www.chancerylane.com
Fine
Art
- Ambiance
6028 Neighborly Avenue
Nashville, TN 37209
William or Ginny Parker
(members of the National Institute of Appraisers)
615-353-0723
(also clean and re-matt smoke-damaged art)
- Hardy
& Halpern
1259 Apple Valley Road
Atlanta, GA 30319
404-261-4447
Art
Restoration
- Cumberland
Art Conservation
3343 Acklen Avenue
Nashville, TN 37212
Cynthia Yancey
615-269-6868
Jewelry
- Ward-Potts
Jewelers
2160 Bandywood Drive
Nashville, TN 37215
Ben Ward or Andy Potts
615-298-1404
Home
Inventory Videos
- ACT-2
Video Production
Nancy Bailey
5550 Franklin Road, Ste. 103
Nashville, TN 37220
615-370-2852
- AVI
of Middle TN
Lee Stromatt, President Asset Verification Incorporated
P O Box 1844
Brentwood, TN 37024-1844
615-776-3880 direct
800-335-0513 corporate
Automobile Values
Personal Property
- Joseph A. Mackley, ASA - Master Gemologist Appraiser
Knoxville, TN
865-693-3097
Gems and Jewelery
- Leonard D. Aronson, ASA
Nashville, TN
615-292-7707
Personal Property / Fine Arts
- Marshall L. Fallwell, Jr., ASA
Nashville, TN
615-345-8446
Personal Property / Antiques & Decorative Arts
- Sandra Polk - Polk Place Antiques
Nashville, TN
615-353-8446
Antiques
- The Collector's Gallery
Nashville, TN
615-356-0699
Alarm Companies
Chattanooga Area
- Turner Security Company
423-344-3787
Knoxville Area
- ADT Security Systems
865-584-2804
Nashville Area
- Duncan Security Systems
615-356-3594
- ADS Security Control
615-269-4448
- ACS Access Control Systems
615-255-4466
Contractors
- Paul
Davis Restoration of Middle Tennessee
Rob Drexler
127 Franklin Rd. Suite 310
Brentwood, TN 37027
Phone 615.373-9909
Fax 615.373-7170
rdrexler@pdr-usa.net
- Fairway
Construction
Phone 615-859-6080
- Warren
Construction
Phone 800-644-1250
- BKA General Contractors LLC
Jim Brown and Eddie Miller
182 Thompson Ln.
Nashville, TN 37211
Office 384-4023
Fax 385-4817
www.bkageneralcontractors.com
- BCS Braun Construction Services, Inc
Vic Apple
366-1230 or cell 427-1023
Large
Smoke and Water Damage
- CSS
Phone 615-254-0405
- Drying Specialists, LLC
24-hr Emergency Service
Emergency Water Removal and Mold Remediation
IICRC & IAQA Board Certified
210 Fesslers Ln.
Nashville, TN 37210
Phone 615-259-7477
Fax 615-259-7577
Glass
Companies
- Harmon
Glass
1001 5th Avenue North
Nashville, TN 37219
Phone 254-8874
Fax 256-7012
Toll Free 800-277-8855
www.harmonautoglass.com
- Auto
Glass Service
Phone 888-744-4445
www.autoglassservice.com
- Jack
Morris Auto Glass
1516 Church Street
Nashville, TN 37203
Phone 327-0036
Fax 327-9032
Toll Free 800-833-4966
Toll Free 800-499-7730 fax
www.morrisglass.com
Rental
Car Companies
- Car
Temps USA
1204 Demonbreun
Nashville, TN 37203
Phone 726-2211
Fax 782-3633
- Enterprise
Rent-A-Car
5409 Charlotte Pike
Nashville, TN 37209
Phone 292-4000
Residential Sprinkler Installation
- Allstar Fire Protection, Inc.
615-865-5600
- SCC Sprinklers
615-885-1252
- Superior Fire Protection
615-254-8507
615-254-8508
- Security Fire Protection Company
615-405-6397
EIFS Inspectors
- William G. Gaskins - Knoxville
865-690-8302
Active Inspector / Moisture Analyst
- Rockwell Jiroch - Franklin
615-794-9024
Active Inspector / Moisture Analyst
EDI Affiliate Member
- Tony Zapata - Franklin
615-794-9024
Active Inspector / Moisture Analyst
EDI Affiliate Member
Dry Hydrant Installation
- Superior Fire Protection
615-254-8507
- Harbin Fire Protection
615-777-3473
- Fire Sprinklers of Nashville
615-742-0050
Emergency Generator Installation
- Integrated Components
615-661-0083
-
J.C. Moss Electric
615-244-9885
- Skyling Lawn & Garden
706-866-0230
- T & T power
770-383-3434
- Humphrey's Small Engine
865-295-0892
- Lane Sales
423-587-0566
Lightning Protection
- Jenkins & Associates, Inc.
615-599-7863
- Lin-Dell Electric Company
615-254-7576
Aerial Photography
- Lennox Aerials
615-599-7863
Have a
question about your insurance coverage? Were
ready to help. Simply fill out this form and e-mail
it today. We will reply via e-mail or telephone
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