Auto-Owners
Lee Midgett (Local Adjuster)
615.377.6674 x212 Direct
615.210.6176 Lee’s cell for emergencies
Must call Mobile Appraisal Service 868.9955
Customer after hours # 1.888.252.4626
*Chubb
Main Claim Number
Mark Black (Adjuster for Emergencies)
1.800.252.4670
931.358.5541 Home/1.888.937.6644 Pager
Cincinnati
Glass Claims
Marcus McClellan
Ken Burian (Manager)
All claims are reported to home office first.
1.877.242.2544 Main Number
1.877.588.4527 Glass Claims Number
615.890.5317
615.449.3509
*Firemans Fund
1.888.347.3428
*Grange
1.800.445.3030
*Progressive
1.800.274.4499
*Travelers
Individual - 1.800.252.4633
Business - 1.800.238.6225
*customer may call in their claim directly to the carrier
Equine Claims
If your policy number begins with AMP please call;
Great American Insurance Co.
Web site: www.greatamericaninsurance.com
24 Hour Number: 800-331-0211
Claims FAX (352) 351-8930
If your policy begins with AEM please call;
National Equine Adjusting.
PH: (800) 783-9418
PH: (502) 875-3561
FAX: (502) 875-3281
If your policy begins with (C) or no letter please call;
Chartis
PH: (866) 927-7475
PH: (859) 272-8861
PH: (866) 441-9688
Property and Liability Claims
PH: (615) 383-9061
FAX: (615) 383-0591
Helpful Hints:
If you suffer a loss, gather as much information as possible and call our office at 615.383.9061.
Auto
First notify police and seek medical attention for anyone who has been injured. Then you can begin gathering information to help with your claim. Keep in mind that you are the best person to tell us what happened. So be prepared to provide as many details as possible about the accident, where it happened and how it occurred. This information can be critical in settling a claim.
Home
Property damage or theft: Notify police and then make a list of everything that has been damaged or stolen. List as much detail as possible including the model, place and date of purchase, and amount of all your damaged or stolen property. Receipts, owner's manuals, canceled checks and credit card bills are especially helpful. For tips on keeping an inventory of your possessions, please see Personal Property Inventory.
Fire and smoke damage: Do not try to clean the damaged items as sometimes cleaning things without the proper equipment can do more harm than good. Our staff can recommend experts who can advise you about how to minimize damage.
Water damage: Move all your possessions out of the affected areas and then make sure that all the water is removed. A wetvac or emergency cleaning service can help with this job. If you use a cleaning service, save your receipts.
Fire or water damage: Help protect the safety of your family and pets by keeping them out of the damaged areas. If your home is uninhabitable and you must stay elsewhere, keep the receipts for all your expenses. Receipts are helpful in determining how much you should be reimbursed. It is also important that you provide us with a telephone number where we can reach you or a family member.
Liability claim: If someone is injured on your property, begin by making sure the person receives immediate medical attention. Then collect full names, addresses and phone numbers for all parties involved. Finally, gather as much information as you can about how the injury occurred.
If you need to report a claim after normal business hours, call us at home. If we are not immediately available, leave a message and we will return the call as soon as possible.
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